Open Market Research Sr. Client Service Manager

Market Research Sr. Client Service Manager

Bellomy is a full-service market research consultancy and technology company providing strategic insight to our national client base. 

Our Client Service professionals are the cornerstone of our client relationships; they build strong relationships, work cross-functionally within the organization to elevate our services, discover new ways to solve business problems, and leverage their skills and knowledge to provide clients with a meaningful point-of-view.

We are seeking a skilled and experienced market researcher/project manager to help lead our Client Services team in delivering these exceptional research solutions to clients.

The successful candidate will have:

  • Proven experience designing and managing custom market research projects from start to finish featuring both qualitative and quantitative methodologies
  • Experience with advanced analytic methodologies such as conjoint, TURF, max-diff, key driver analysis, etc.
  • Excellent communication and interpersonal skills, able to build relationships with clients and colleagues, and present research findings and insights in a clear and compelling manner
  • Expertise in data storytelling, able to make complex data concise and structured, draw implications, choose effective visualizations, and create clear and actionable reports
  • Strong leadership skills, able to help motivate a team to grow individually and achieve superior quality results


  • Build and maintain strong relationships with clients, providing exceptional service and guidance throughout the research process, identifying new business opportunities, and leading the development of proposals to win new projects
  • Provide oversight and, as necessary, project management to develop and execute market research plans, including project design, data collection, and analysis and reporting 
  • Consult with project teams and clients on analysis and reporting, delivering research findings and business insights
  • Continually elevate client deliverables across a team of researchers, clients, and analysts by  leveraging expertise as a data storyteller and writer, leader, and team builder
  • Mentor and train staff members to enhance research and client-interaction skills, and ensure superior quality work and timely delivery
  • Stay up-to-date with the latest research techniques and trends, and integrate new approaches into our offerings
  • Monitor and enhance financial performance at project and account levels


  • At least 10 years of vendor-side experience managing custom market research projects from start to finish and building strong, professional client relationships
  • Experience working in a fast-paced, deadline-driven environment
  • Effective management skills (managing people, projects, and clients) 
  • Attention to detail and commitment to superior quality work
  • Familiarity with advanced analytic methodologies such as conjoint, TURF, max-diff, segmentations, key driver analysis, etc. 
  • Strategic and creative thinker, expert communicator
  • Able to draw implications from large amounts of qualitative and quantitative data and articulate them clearly and simply
  • Proficiency in PowerPoint, Word, and Excel, and comfortable collaborating with teammates through MS Teams
  • Analytical skills—proficiency with various statistical software and data analysis tools is a plus
  • Able to travel

Qualified candidates:

Candidates must be lawfully and fully (without restriction) employable in the United States either by citizenship or by authorization from the Department of Homeland Security and the Labor Department. 

Please send a resume, your salary requirements and a cover letter letting us know why you’re the right person for this role to