Built by researchers for researchers, Bellomy Text Analytics empowers small teams to unlock big insights.

TEXT ANALYTICS SOFTWARE

Our text analytics software bridges the gap between customer experience technology and market research to drive learning, change, and growth for your business.

Our tools enable small teams to do the work of many. By leveraging a 90%+ accurate human-trained AI assistant, users can focus, filter, and deep dive quickly, leading to informed decisions and actionable results.

In addition to accuracy and speed, Bellomy Text Analytics offers Quantitative and Qualitative tools in one integrated platform, customization options, and high-tech, high-touch Bellomy support.

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Quantitative + Qualitative Tools in One Integrated Platform

Bellomy Text Analytics can leverage quantitative data such as satisfaction scores, agreements scales, and demographics to reveal the qualitative feedback impacting customer sentiment overall as well as within subgroups or segments.
Versatility of Pre-built Topics and Customized Topics

Bellomy's out-of-the-box, AI-generated pre-built topics could meet all of your needs, but we also built in the ability for researchers to create custom topics to fit their unique use cases.
Leverage Bellomy’s Amazing Support Team for Your Success

Our team of in-house researchers, technology experts, developers, strategists, and designers works together to provide you with hands-on training, monthly meetings, and deep-dive sessions on specific topics to seamlessly tackle your challenges.

Empower your team.

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“My favorite feature is the ability to apply custom topics from one dataset to another. Since my industry is such a unique space, this feature allows me to have a starting point for all projects and saves me considerable time. For the first time last year, we presented powerful content to business stakeholders to help improve our product offerings.” — Tiffany, Market Researcher

Text Analytics Case Study: Utilities

When customer ratings take a nosedive, there’s a reason.

Out of nowhere, the scores in a utility’s tracking study dropped dramatically over the course of two months. What happened? The utility used Bellomy Text Analytics to analyze trending data and quickly found out what was going on. With clear answers to guide their next steps, the utility was able to create customized messaging and education for their customers, attacking the problem at the root.

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Text Analytics Case Study: Retail

Every store is unique—and that’s not necessarily a good thing, especially if you’re a national brand. Why do certain stores succeed? And why do other stores struggle?

A grocery chain was expanding rapidly, opening new locations across the country. Some stores flourished while others withered on the vine, and it wasn’t clear why. What makes a store successful? Bellomy Text Analytics quickly analyzed hundreds of thousands of Google Store reviews to understand store success factors, providing clear direction on what to change in each footprint.

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Text Analytics Case Study: FinTech

“Love it or hate it” products might have a loyal following… but what should you do about the customers you’re losing?

A top fintech company’s financial services platform was getting mixed reviews: some advisors loved it, while others were hanging on by a thread. What was inspiring these divergent reactions? We used Bellomy Text Analytics to create custom topics, deep diving into each segment to figure out what makes a loyalist, what makes a defector, and what to do about the satisfaction gap.

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Start analyzing consumer comments today.

Pricing

The Bellomy Text Analytics software offering is built with a flexible pricing structure to meet the needs of your team and your budget. To determine which package is most appropriate for your team, consider the following:

Number of unique text analytics records per year
Number of potential creators (users) and viewers
DIY vs DIFM (Do-it-for-me) analyst hours
Features such as case management, dashboarding and cross-tabbing

We are happy to talk through all of the pricing options with you to determine the best solution that meets your budget.

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Approach to security

When looking for partners, security should always be included in the decision process. You will need to trust them to interact with your customers and keep that information secure. Bellomy has a formal and comprehensive cybersecurity program to protect your data. Our deep experience and spans several industries, including those with the highest risk, and we can address your audit requirements quickly and successfully.

CLIENT AUDITS
PENETRATION TESTS
NETWORK LOGGING
CREDENTIAL SCANS
SOC II TYPE 2
ISO/IEC 27001:2013
HIPAA COMPLIANCE
OWASP CODE STANDARD
VERACODE VERIFIED STANDARD
VULNERABILITY ASSESSMENTS
UNCREDENTIALED SCANS
DEDICATED SECURITY DIRECTOR
HIGH-RISK INDUSTRY EXPERIENCE

Discover more about text analytics on our blog

- technology
How to choose the right text analytics software

What’s the difference between spending hours reading through a hodgepodge of written responses and having actionable insights at your fingertips? A quality text analytics software.
- technology
Why video surveys produce better market research insights

Videos are everywhere, and market research is no exception. As consumers grow more comfortable with generating and sharing video content, collecting survey responses in video format is an inherent progression for respondents that also offers richer insight for stakeholders.
- technology
Three text sentiment analysis methods — and why ours is better

Sentiment analysis is a core text analytics capability that every organization needs to master to build strong brands and even stronger relationships with consumers. Here’s how three of the most commonly used sentiment analysis techniques work — and why they all fail to produce actionable insights.

The truth behind text — and text analytics tools.

We know the seemingly endless sources of unstructured data hold a wealth of insight and direction, but many businesses are hesitant to dig into them. Using a text analytics tool can be daunting, but we’re here to address these common misconceptions and help you find one that can make light work of your unstructured data...

Unlock the truth

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Text Analytics

TEXT ANALYTICS SOFTWARE

Our text analytics software bridges the gap between customer experience technology and market research to drive learning, change, and growth for your business.

Quantitative + Qualitative Tools in One Integrated Platform

Versatility of Pre-built Topics and Customized Topics

Leverage Bellomy’s Amazing Support Team for Your Success

Text Analytics Case Study: Utilities

Text Analytics Case Study: Retail

Text Analytics Case Study: FinTech

“Love it or hate it” products might have a loyal following… but what should you do about the customers you’re losing?

Pricing

Approach to security

Discover more about text analytics on our blog

How to choose the right text analytics software

Why video surveys produce better market research insights

Three text sentiment analysis methods — and why ours is better

The truth behind text — and text analytics tools.

Subscribe to receive updates from Bellomy