Maximizing the value of text data through AI and advanced analysis
The feelings and experiences customers share with your organization through survey responses, social media posts, store reviews, emails, and chats have the potential to add up to meaningful business improvements.
Are you currently extracting every ounce of value from the treasure trove of consumer comments you have? Bellomy's Text Analytics tool takes consumers’ thoughts and feelings from the channels in which they express them and transforms a collection of verbatims into insights that help businesses learn, change, and grow.
Our innovative Text Analytics platform uses an emotional model as well as a content actionability model. This unique combination delivers insights that puts you in a better position to drive positive customer experience outcomes. Our team of marketing insight professionals is equipped to help your business identify and then leverage the consumer expressions found in the consumers' shared voices.