Maximizing the Value of Online Research Communities for Utilities

Are you ready to unlock the full potential of your customers’ voices and transform their feedback into your next big breakthrough?

Industry experts Lori Walker, Megan Kilpatrick, and Isaiah Galano share their proven best practices for building, incentivizing, communicating, and refreshing online research communities. Drawing from utility-specific panels and real-world case studies, they’ll show you how to foster engagement, capture valuable insights, and drive meaningful results.

In this webinar, you’ll learn:

• How to create and sustain thriving online research communities
• Strategies for motivating participation and keeping your community engaged
• Communication techniques and refresh tactics to maintain relevance
• Utility-specific examples and research findings from across our panels

Produced by Chartwell and moderated by Scott Johnson, this session is your guide to smarter, more impactful research communities.