Discover the latest insights into utility brand health—what customers value most today and where perceptions still fall short.

Bellomy’s newest Utility Heartbeat Cross-Utility Poll, based on feedback from over 3,000 utility customers nationwide, reveals topline brand sentiment and attribute ratings.

A few quick takeaways:

• Dependability, trustworthiness, and a genuine focus on customer needs reign supreme
• Utility brands are middle of the pack - many are seen as “about the same” as other service providers

Want to know where the biggest opportunities lie and what truly shifts customer perception?

Download the full Utility Heartbeat: Brand Perceptions Report for a practical look at how utility brands stack up.

Want help uncovering and applying insights to your market? Contact a Bellomy utility insights expert!