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Eggs with faces representing various emotions drawn on them on a pink background to represent various sentiments that consumers express in customer feedback.

Three text sentiment analysis methods — and why ours is better

Word magnets organized into different topics.

What is topic modeling in text analytics?

close up of social media feed

What's the difference between social monitoring and social listening?

Colorful word cloud in the shape of a speech bubble.

Using text analytics to create a unique customer experience

Blurred computer screen showing participants in a virtual focus group for market research purposes.

How to pick the right virtual focus group platform

Man retrieves groceries from porch after contactless delivery

Modern retailers need better text analytics

Illustration of laptop computer showing connections between people and data.

Using text analytics to build stronger, more empathetic connections with customers

Hurdles lined up on a track to represent barriers to integrating text analytics into your business.

Obstacles to integrating text analytics into your business

Roller coaster representing the ever-changing sentiment and emotions felt in 2020.

Mining for new year mindsets

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