It might seem like you are hearing the word “agile” every time you turn around these days, but it's time to set the record straight on agile market research. Online panels and communities provide a solid foundation for faster and more affordable market research.

I had the opportunity to spend a couple of days attending the 49th annual Society of Insurance Research Conference in Charlotte, North Carolina. Here are four big takeaways I gleaned from the conversations and presentations I attended. 

If you have ever researched a potential purchase online, you might be familiar with the never-ending rabbit hole of consumer reviews and online discussion boards. However, access to relevant peer feedback was not always the norm it is today. Consumers longed to hear from each other about what works and why. Almost overnight the online community of sharing was born.

For many of the biggest companies in the world, creating intelligent and easy-to-use online and mobile experiences affords a major competitive advantage. These companies rely on research to identify insights and user behaviors that can be elegantly designed into websites and applications. We are pleased to announce that we have merged with another Winston-Salem-based company to change the game in market intelligence, user experience, ecommerce strategy and more. 

Social media apps are making it easier to buy products in-app. Consumers are connecting with brands on social media through influencers. These and other factors are shifting buying habits in 2019.

Sustainability efforts used to be optional for large companies. In Q1 2019 it was the new competitive landscapes for retail companies with high shipping volume. Many businesses are attempting to offset their carbon footprint and are beginning to realize the stakes for brand equity.

Healthcare was all about self-care in Q1 of 2019. As mental health concerns have become normalized over the last few years, social media posts have ramped up, with many using mediums like Twitter to share various self-care strategies.

Intelligent consumers are holding companies to the environmental standards they claim to have. The emergence of #greenwashing has given a voice to those who expect institutions to be forward-thinking and sustainable.

Access to alternative energy sources has never been easier. Consumers can now get started with solar power at their local home improvement store, but education remains as a barrier to adoption.